Customer survey is a great tool for collecting guest data, opinions and reviews.
It provides valuable information which can be used for marketing purposes and improving your service.
A Survey is a questionnaire given to your customers to gather opinions.
If you want to know how good you are at doing your business, the best way is to ask your customers.
Your WiFi is the perfect channel to collect customer surveys. Advantages over classic check-out survey include:
SMART WiFi Survey blends into the login screen so you can easily implement various types of logins:
– free access with a questionnaire
– username/password login with satisfaction questions
– review for hotel departments with rating stars
A splash page can be customized with logo, background, and colors.
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